I'm stuck when testing my audio latency! HELP

Hello,

I’ve been trying to test my device but I’m stuck in this situation:

I’m using MacOs Catalina 10.15.5
Trying both with internal audio card and external, 44.100kHz, 48 etc. Does not help.

Anyone knows why?

Hello!

From which place/country are you trying to connect to the platform ?

From Madrid, but my girlfriend laptop does work. Also macOs catalina